Aviation & Mobility

Gaining a Deeper Understanding: Passenger Insights for Changi Airport

Continuous collection, analysis and reporting of passenger and commercial insights with the goal of performance optimisation.

Background

From February 2023, Silverlining Research has the contract to collect passenger insights at Changi Airport (CAG).

Silverlining Research collects high-quality insights on passenger traffic behaviour and demographics at Changi Airport.

Method

The project involves more than 40,000 interviews collected by our local fieldwork team on site.

Results

The insights will be used to determine passenger flight routes, passenger demographic profiles, passenger journey purpose, and passenger airline and airport selection.

The contract period runs from at least February 2023 to January 2024.

In search of insights?

Send us a message or give us a call – then we will figure out if we are a good match for your needs.

Kristian Budolfsen

Director & Partner
Silverlining Research

Terje Vammen

Senior Director & Partner
Silverlining Research

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