Continuous collection, analysis and reporting of passenger and commercial insights with the goal of performance optimisation.
Aviation & Mobility
Enhancing the Traveler Experience: Discovering Passenger Insights at Copenhagen Airport
Background
Silverlining Research has the contract to collect passenger insights at Copenhagen Airport (CPH) from June 2023. Silverlining Research collects high-quality insights that can help CPH identify CPH route potentials. Furthermore, the research identifies sources or markets from which demand can be generated.
Method
In total, 40,000 interviews will be collected annually with departing passengers by our local employees present at the airport.
Results
The results are reported monthly in our online reporting tool, which allows the route development team to measure relevant insights and drill down into specific areas and audiences of interest. The contract period runs until at least June 2024.
In search of insights?
Send us a message or give us a call – then we will figure out if we are a good match for your needs.
Kristian Budolfsen
Director & Partner
Silverlining Research
Silverlining Research
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